[ebankole]

Hello Sola,

As new emerging technologies pop up regularly globally, services offered and the way companies conduct business and their processes change. cPanel, the company who has the lion’s share (or largest market share) for the popular website hosting easy to use control panel which you know WhoGoHost uses recently made a shocking announcement as regards cPanel licensing price which moved the entire web hosting industry globally.

Until now, web hosting providers like us buy Licenses for CPanel per server and this allowed us to have unlimited cPanel accounts on one (1) server. However, cPanel has now changed its pricing model for licensing cPanel from a per Server basis to a per Hosting Account basis and this has caused our cPanel Licensing cost to drastically increase by 536%.

Click here to read more information about cPanel’s price increase announcement.

It is our duty to provide you with the highest quality of service and also make sure that our prices are as low as possible. However, in light of this and in order to continue providing you with the best service you deserve, we will be forced to increase the cost of some of our products/services, especially those which are directly related to cPanel License. Be rest assured that we are doing everything possible to minimize the impact on you, our client and to make sure our service quality does not diminish.

This price change will not only affect you but all hosting related services; (Shared Hosting, WordPress Hosting, Reseller Hosting, Cloud Hosting, Local Hosting, Virtual Server etc) including new & renewal orders and current & past product promotions. This new pricing will take effect on September 1, 2019, and more detailed information regarding the new prices for shared hosting plans will be found here on our website from the effective date. If an invoice has however been generated with the old price, you can proceed to pay the cost on that invoice.

Our team is committed to assisting you with any questions or requests on your service(s) and we will continually strive to offer top-notch products and services for your online needs, giving you value for your money at the best affordable prices possible.

Your feedback and comments are crucial in evaluating our customer success goals and taking corrective actions where necessary. Do feel free to reply to this mail for any further clarifications or additional information you may need.

Kind regards,
Lilian Nwobu